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Written by: OS Consulting Services · Business consultant
Most change projects stall during implementation. Successful organisations do a few things differently.
A plan is not a change
Many changes are well designed but never really land. People keep working the old way because the new way is unclear, impractical or not supported.
Involve people early
Those who do the work know where the new way will get stuck. Involve them in the design and they become ambassadors instead of critics.
Small steps, visible results
Start with a pilot in one team or location. Quick, visible results build trust and give you lessons before you roll out further.
Support after the start
The first weeks after a change are the most fragile. Make sure someone is available for questions, adjust where needed and celebrate progress.
Measure and follow up
Agree upfront how you measure success and check it. A change is only finished when the results are there.
